- Expanding Our Universe Together -
At Planetary Dog Toys, we're always looking for new ways to grow and improve what we offer. That’s why we’re excited to open our doors to a new type of product: action figures from our talented colleagues and collaborators.
Through this partnership, our goal is twofold:
🔹 Support our fellow creators by helping their amazing work reach more fans
🔹 Provide you with even more exciting products and the same great, fast customer service you’ve come to expect from us
It’s a win-win — and just the beginning.
Thanks for being part of this journey with us.
-Will I have to pay tax on my purchase?
All tariffs and taxes are already included in our product prices. There are no additional charges — what you see is what you pay.
-Where do you ship from?
We ship all orders from Spain.
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-What shipping service do you use?
We use Standard Correos Español shipping rates.
-Why are Shipping prices so high?
Shipping fees are based on actual product weights or dimensions. Dimensional weight reflects how much space a package takes in a truck or plane. All the prices we offer are based on the cheapest and best options available (In this case Correos Español).
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-How long does shipping take?
Shipping typically takes around 10 days, although delivery times may vary depending on your location. Please note that Correos can be slow at times, so we appreciate your patience. International orders may take longer to arrive.
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-Do packages come with tracking?
Yes! All packages include tracking, so you can monitor your shipment at every stage.
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-Can I cancel my order?
Orders can only be cancelled if they haven’t been prepared for shipping or already shipped. Once an order is in progress or dispatched, it cannot be cancelled.
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-Do you accept returns?
Unfortunately, we do not accept returns at this time. All sales are final.
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-What is the package granding on the figures sold throught your web?
The packaging ranges from standard to substandard grading and is not in mint condition. As such, it would not meet the expectations of a mint-condition collector. However, despite not being mint, the packaging still serves its purpose effectively and provides adequate protection for your action figures. At the moment, we do not offer the option to choose between our packaging grading tiers—packages are shipped as-is based on availability.
-Standard Grade
Most products arriving at our warehouse are in Standard Grade condition, meaning they are fresh out of the case with only minor issues such as scrapes, rubbing, dings, dents, or creases. These don’t take away from the overall appearance of the packaging and are suitable for opening or for display in their package. Standard grade, however, may not meet the needs of the serious collector who wants near-mint to mint packaging.
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-Substandard Grade
Substandard Grade products are items with considerable packaging wear. They are not typically suitable for display in their packaging, but are perfect for opening as the items themselves are still brand new and mint-in-box.
Data Management Policy
Your personal data will only be collected for administration and management purposes of the services provided through Planetary Dog Toys© webpage. That date will be used for the maintenance of communication with each user such as consulting, suggestions, and requests of information or placement of orders done through our page, only.
Planetary Dog Toys© will never give any third parties access to the information their users provided through their webpage without the user's previous authorization.
Planetary Dog Toys© will not involve in this Policy any party required to carry out the service (such as courier services) or to comply with established legal obligations.
As Planetary Dog Toys© is a Spain-based company, the data provided by customers of this service is incorporated into a private file of Planetary Dog Toys©, over which users have the right to exercise, at any time, the rights of access, rectification, cancellation, and opposition, as established in Organic Law 15/99, of December 13th, on the Personal Data Protection, as well as Organic Law 3/2018, of December 5th, on the guarantee of digital rights (LOPDGDD) and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th, 2016, regarding the protection of individuals with regard to the processing of personal data (General Data Protection Regulation or GDPR). furr
At Planetary Dog Toys©, we are committed to the security and privacy of your data and are available to address your requests related to the management of your personal data.
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Disclaimer
The Planetary Dog Toys© server might employ 'cookies' to enable the user's computer/browser to facilitate purchasing processes. Nevertheless, these cookies are temporary and are automatically removed from your browser once the session ends or the browser is closed. These cookies could be essential for completing a purchase.
All data collected through our webpage goes to our personalized Planetary Dog Toys© database from which the user can always exercise their rights to access, rectify, cancel/delete any of their information.
To exercise these rights, the user/customer should send an email to planetarydogtoys@gmail.com
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Copyright
All rights to the items available in this shop are exclusively owned by Planetary Dog Toys©. All pieces are produced by @bluewood3D.
Raynald Toys©. is the sole authorized Chinese retailer permitted to distribute our products in China (only). To ensure you receive the authentic products we offer, please make sure all of your purchases are made through our official shop or via Raynald Toys©.